The Experience Corporation practices
through arm’s length assignments on many occasions; offering advice and writing
for distant clients when there is sufficient information available to craft
solutions, writing pieces, or other services we produce for clients.
Many times the implementation of a
solution to business problems requires on-site development and discipline. When initially presented with the
problem-owner’s perception, the need for on-site review is not easily
judged. Therefore, The Experience
Corporation offers a service to business problem owners not found elsewhere.
e-Mail us. Click on this address: my_problem@experiencecorporation.com
and send us a mail as outlined below.
Yes, that is correct. E-Mail us with a thorough description of the
issue that tops your problem agenda and we will attempt to work with you to
discover potential resolutions to these issues.
Instructions: formulate the problem situation:
What is the evidence? What happens?
Who is involved? Is it one department, one business sector?
How long has this been happening? Is it all the time, random, or infrequent?
Is this related to one product or
service or all of them?
What kind of company is this? How long have you been in business?
What are your annual revenues?
What do you produce, what services
do you offer? Do you know the Gross
Margin per product?
Is the company profitable?
Where are you, geographically?
Do your nearby competitors have this
same problem?
How many people work there? How many involved with the problem?
If your business has multiple
departments or functions, please identify them and which ones contribute to the
problem?
What is your position in the firm?
Why do you think this happens?
What have you done to address the
problem so far?
Include examples.
Are there any measurements of any
input / output applicable?
And even after you provide all this
information, we will have more questions for you, involving us in an exchange
of information to narrow down the search for the root cause of this issue.
Understand well that problem
resolution usually requires the one thing that its participants have not been
able to apply effectively: the discipline of change. Nobody looks forward to changing what they
do, nobody. Often, the key to resolving
business or other problems is pure and simple acceptance of change.
However simple that may seem, it
isn’t in practice. That is how The
Experience Corporation works: by working for clients, in their operations, showing
them not only the changes that need to be made, but adding the perseverance,
the systems, the organisational shifts, the changed business practices and processes,
the metrics, the technology and the plain old discipline to make those changes
part of everyday operating practices.
Other business issues in strategy,
sales, product mix, product strategy, manufacturing capacity, efficiency, and
many other issues may not be easily addressed through this service – but we
will try.
How can we do this?
Experience. That is what we have and that is what we
offer to our clients.
For example, the following link is
to a resume / CV for one of our Principal Consultants. He has been resolving problems, managing
international business transformation projects, multi-country IT implementations,
and so on for almost 20 years. We think
it is longer, but he maintains that it is not quite 20 years…yet. Yeah, sure. CV here
During these information exchanges,
it may become apparent that you require on-site help. That will be your decision if you wish to
pursue that option. However, understand
that The Experience Corporation employs a variable rate system for its daily
billing that is based on the size of the business and complexity of the
problem. We also take on projects on a
fixed price and scheduled services basis, where we arrange for a schedule of
visits over weeks or months. Where many
consulting firms are less flexible, we have found that businesses need this
flexibility from their vendors as much as they need to have it within their own
systems to respond to their customers’ needs.